Return Policy – Unical Corporation
Return Policy
At Unical Corporation, we are committed to ensuring our customers are fully satisfied with their purchases. If you are not completely happy with your product, we are here to help. Please review our return policy below to understand the steps and conditions for returning items.
1. Return Timeframe
If you are dissatisfied with your purchase from Unical Corporation, you may return the product within 30 days from the date you received it. To be eligible for a return, the item must be returned within the 30-day period.
2. Return Conditions
To be eligible for a return, the following conditions must be met:
- The product must be unused and in the same condition you received it.
- The product must be in its original packaging, with tags and labels intact.
- Proof of purchase (e.g., order number, receipt) must be provided.
Note: Some items, such as personalized products, clearance items, and gift cards, are not eligible for return. Please check the product description before making a purchase.
3. Return Process
To initiate a return:
- Contact our Customer Service team by email at info@unicalcorporation.com or phone (Your Contact Number).
- Provide your order number and reason for the return.
- Our team will send you return instructions and the return address.
4. Refunds and Exchanges
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.
- Exchanges: If you wish to exchange your product for a different size, color, or model, please contact us, and we will assist in arranging the exchange.
5. Damaged or Defective Items
If your product is damaged or defective, please contact us immediately. We will arrange a full refund or replacement at no additional cost to you. Please take a picture of the damaged product and keep the original packaging for verification.
6. Non-Returnable Items
Certain items are non-returnable and non-refundable, such as:
- Gift cards
- Downloadable software products
- Personalized or custom-made products
7. Shipping Fees
Shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the return is due to our error (e.g., defective product, incorrect order).
8. International Returns
We accept international returns, but the customer is responsible for return shipping costs, customs duties, and taxes. Please contact our customer service team for more details on the international return process.
9. Contact Information
For any questions or assistance with returns, feel free to contact our customer service team:
- Email: info@unicalcorporation.com
- Phone: 01728366779
We are committed to ensuring that your shopping experience at Unical Corporation is always excellent.
Conclusion
This return policy is designed to be clear, simple, and SEO-friendly, ensuring that your customers in Bangladesh can easily understand and follow the return process. It will also help you rank better on search engines like Google.
By adding this page to Unical Corporation‘s website, you will enhance customer trust and satisfaction, making it easier for customers to know their rights and options when making a purchase.
