Information We Collect

Personal Information

When you create an account or place an order, we may collect:

• • Full name, email address, and phone number
  • Delivery address (home/office, district, division, postal code)
  • Billing information (for payment verification)
  • Order history and product preferences
  • Customer support messages and complaints

Automatically Collected Data

While browsing our website, we may automatically collect:

• • IP address and browser type
  • Pages visited and products clicked
  • Date and time of visits
  • Device type (mobile, desktop, tablet)
  • Referring URL

 

How We Use Your Information

We use your information only for legitimate purposes, including:

• • Processing orders, delivery confirmation, and invoicing
  • Sending product updates, offers, and promotions (with your consent)
  • Providing customer support and resolving complaints
  • Preventing fraud and ensuring website security
  •  website performance and user experience analysis
  • Complying with legal obligations (BSTI regulations & Bangladesh laws)

Our Commitment:
We never sell your personal data to third parties or use it for unrelated purposes without your consent.

 

Data Storage & Security

We implement industry-standard security measures to protect your data:

• • SSL (Secure Socket Layer) encryption for secure data transmission
  • Encrypted password storage (not visible to employees)
  • Secure servers for data storage
  • Access limited to authorized personnel only

Data Retention:
Your data may be stored while your account is active and up to 5 years after your last purchase, depending on legal or business requirements. After that, it is securely deleted.

 

Information Sharing & Disclosure

We share your data only in limited cases with trusted parties:

Delivery Partners

To deliver your order, we share your name, phone number, and address with courier services.

Payment Gateways

We share transaction data with authorized payment providers such as:

• • bKash
  • Nagad
  • SSLCOMMERZ

These providers follow their own privacy policies.

Legal Requirements

We may disclose your information if required by law or government authorities in Bangladesh.

We Never:
Sell your personal information to advertisers, data brokers, or third-party companies.

 

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Types of Cookies We Use:

• • Essential Cookies: Maintain login sessions and cart functionality
  • Analytics Cookies: Track website traffic (e.g., Google Analytics)
  • Preference Cookies: Remember language and theme settings
  • Marketing Cookies: Show relevant ads (with your consent)

You can disable cookies anytime from your browser settings, but some features may not work properly.

 

Your Rights

You have full control over your personal data:

• • Right to Access: Request what data we hold about you
  • Right to Correction: Update incorrect or incomplete data
  • Right to Deletion: Request data removal (in certain cases)
  • Right to Opt-Out: Unsubscribe from marketing emails/SMS anytime
  • Data Portability: Request a copy of your data

Contact us via email to exercise your rights. We respond within 30 business days.

 

Payment Security

We take your financial security very seriously:

• • Card details (number, CVV) are not stored on our servers
  • Payments are processed via PCI-DSS certified gateways
  • All transactions are protected by SSL encryption
  • Payments comply with Bangladesh Bank guidelines

Security Warning:
Unical Store will NEVER ask for your OTP, PIN, or password via phone or email.

 

Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal data from children. If such data is found, it will be deleted immediately. Parents/guardians may contact us regarding this issue.

 

Policy Updates

We may update this Privacy Policy due to:

• • Business changes
  • Technology updates
  • Legal requirements

For significant updates, we will:

• • Display a notice on the homepage
  • Notify registered users via email
  • Clearly mention the updated effective date

Continued use of the website means you accept the updated policy.

 

Contact Us

For any privacy-related questions, complaints, or requests, please contact us:

Company: Unical Corporation
Website: store.unicalcorporation.com
Email: privacy@unicalcorporation.com
Support Email: support@unicalcorporation.com
Country: Bangladesh

Working Hours:
Saturday – Thursday, 9:00 AM – 8:00 PM

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© 2026 Unical Corporation — store.unicalcorporation.com
This Privacy Policy is prepared in accordance with the applicable laws of Bangladesh.

Last Updated: March 31, 2026 | Version: 2.0